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  • How do I view the artworks available at Ballayon Virtual Art Space?
    You can view our collection by visiting our online gallery on our website. Our virtual exhibitions are accessible 24/7, providing you with a detailed look at the artworks through high-resolution images and interactive content.
  • Can I view an artwork in person before purchasing?
    Given that Ballayon Virtual Art Space operates primarily online, physical viewings are by special arrangement only. Please contact us for inquiries about specific artworks you're interested in viewing in person.
  • How do I reserve an artwork?
    To reserve an artwork, please follow our Artwork Reservation Policy. Start by sending an inquiry through our contact Channels, and we'll guide you through the reservation process, including the deposit requirement.
  • Is the deposit for reserving an artwork refundable?
    No, the deposit is non-refundable. However, in some cases, we may offer the deposit as a credit towards future purchases if you decide not to proceed with the purchase of the reserved artwork.
  • How can I purchase an artwork from Ballayon Virtual Art Space?
    After selecting the artwork you wish to purchase, contact us to initiate the purchase process. We accept various payment methods, including online banking, bank transfers, and more.
  • What is your return policy?
    Due to the unique nature of artworks, all sales are final. However, we strive for complete customer satisfaction, so please contact us immediately if there are any issues upon receipt of your artwork.
  • How do you ensure the authenticity of the artworks?
    Every artwork purchased from Ballayon Virtual Art Space comes with a Certificate of Authenticity, which ensures the artwork's provenance and authenticity.
  • How are artworks shipped, and what are the costs?
    Shipping arrangements and costs vary depending on the artwork's size, weight, and destination. Shipping costs are the responsibility of the buyer, but we'll provide all necessary information and assistance during the shipping process.
  • Can I commission an artwork from an artist featured in Ballayon Virtual Art Space?
    Yes, we do facilitate commissions between our patrons and artists. Please contact us with your commission request, and we'll coordinate with the artist to discuss the possibility, timeline, and pricing.
  • How can artists submit their work to be featured in Ballayon Virtual Art Space?
    We're always looking to discover and showcase new talent. Artists interested in being featured in Ballayon Virtual Art Space should submit their portfolio through our website's submission page. Our curatorial team reviews submissions periodically and will be in touch if there's a fit.
  • How do I stay updated with new exhibitions and artworks at Ballayon Virtual Art Space?
    To stay updated, we recommend following us on social media, and regularly visiting our website. We announce upcoming exhibitions, new artworks, and exclusive events through these channels.
  • Need More Help?
    If your question wasn’t answered in our FAQ, please contact us directly at ballayonartspace@gmail.com, and we’ll be happy to assist you further.

FAQs

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